:root{--page-title-display:none;}/* Start custom CSS for html, class: .elementor-element-b310214 *//* =========================================================
   RECLAMOS, QUEJAS Y SUGERENCIAS - FCCEF
========================================================= */

.rqs-page,
.rqs-success-modal {
    font-family: "Poppins", Arial, sans-serif;
}

.rqs-page * {
    box-sizing: border-box;
}

.rqs-container {
    width: calc(100% - 50px);
    max-width: 1240px;
    margin: auto;
}


/* =========================================================
   HERO
========================================================= */

.rqs-hero {
    position: relative;
    overflow: hidden;
    padding: 38px 0 72px;

    background:
        radial-gradient(
            circle at 92% 10%,
            rgba(176,0,0,.08),
            transparent 25%
        ),
        linear-gradient(
            135deg,
            #ffffff 0%,
            #faf7f7 100%
        );
}

.rqs-hero-decoration {
    position: absolute;
    border-radius: 50%;
    pointer-events: none;
}

.rqs-decoration-1 {
    width: 350px;
    height: 350px;
    right: -170px;
    top: -160px;

    border: 1px solid rgba(176,0,0,.10);

    box-shadow:
        0 0 0 22px rgba(176,0,0,.025),
        0 0 0 45px rgba(176,0,0,.015);
}

.rqs-decoration-2 {
    width: 180px;
    height: 180px;
    left: -100px;
    bottom: -100px;

    background:
        rgba(176,0,0,.035);
}


/* =========================================================
   BREADCRUMB
========================================================= */

.rqs-breadcrumb {
    position: relative;
    z-index: 2;

    display: flex;
    align-items: center;
    gap: 8px;

    margin-bottom: 43px;

    color: #858585;

    font-size: 10.5px;
}

.rqs-breadcrumb a {
    color: #777 !important;
    text-decoration: none !important;
}

.rqs-breadcrumb a:hover {
    color: #b00000 !important;
}

.rqs-breadcrumb strong {
    color: #b00000;
    font-weight: 700;
}


/* =========================================================
   HERO GRID
========================================================= */

.rqs-hero-grid {
    position: relative;
    z-index: 2;

    display: grid;
    grid-template-columns: 1.25fr .75fr;
    align-items: center;

    gap: 80px;
}


/* =========================================================
   HERO TEXTO
========================================================= */

.rqs-eyebrow {
    display: block;

    margin-bottom: 10px;

    color: #b00000;

    font-size: 10px;
    font-weight: 800;

    letter-spacing: 1.5px;
}

.rqs-hero-content h1 {
    max-width: 650px;

    margin: 0;

    color: #161616;

    font-size: 40px;
    line-height: 1.08;

    font-weight: 800;

    letter-spacing: -1.3px;
}

.rqs-hero-content h1 span {
    display: block;
    color: #b00000;
}

.rqs-hero-content > p {
    max-width: 600px;

    margin: 19px 0 25px;

    color: #656565;

    font-size: 13px;
    line-height: 1.75;
}


/* =========================================================
   HERO INFO
========================================================= */

.rqs-hero-info {
    max-width: 570px;

    display: flex;
    align-items: center;

    gap: 13px;

    padding: 14px 17px;

    background: #ffffff;

    border: 1px solid #eee3e3;
    border-radius: 13px;

    box-shadow:
        0 8px 25px rgba(0,0,0,.045);
}

.rqs-hero-info-icon {
    flex: 0 0 42px;

    width: 42px;
    height: 42px;

    display: flex;
    align-items: center;
    justify-content: center;

    background: #fff0f1;

    border-radius: 11px;
}

.rqs-hero-info-icon svg {
    width: 21px;
    height: 21px;

    fill: none;

    stroke: #b00000;
    stroke-width: 1.8;

    stroke-linecap: round;
    stroke-linejoin: round;
}

.rqs-hero-info strong {
    display: block;

    margin-bottom: 2px;

    color: #222;

    font-size: 11.5px;
    font-weight: 800;
}

.rqs-hero-info span {
    display: block;

    color: #737373;

    font-size: 10.5px;
    line-height: 1.5;
}


/* =========================================================
   HERO CARD
========================================================= */

.rqs-hero-card {
    position: relative;

    padding: 28px;

    overflow: hidden;

    background:
        linear-gradient(
            145deg,
            #850000,
            #b00000 58%,
            #cf1717
        );

    border-radius: 22px;

    box-shadow:
        0 18px 45px rgba(130,0,0,.18);
}

.rqs-card-number {
    position: absolute;

    right: 20px;
    top: 8px;

    color: rgba(255,255,255,.09);

    font-size: 72px;
    line-height: 1;

    font-weight: 800;
}

.rqs-card-icon {
    width: 44px;
    height: 44px;

    margin-bottom: 17px;

    display: flex;
    align-items: center;
    justify-content: center;

    background: rgba(255,255,255,.13);

    border: 1px solid rgba(255,255,255,.16);
    border-radius: 12px;
}

.rqs-card-icon svg {
    width: 21px;
    height: 21px;

    fill: none;

    stroke: #ffffff;
    stroke-width: 1.8;

    stroke-linecap: round;
    stroke-linejoin: round;
}

.rqs-card-label {
    display: block;

    margin-bottom: 6px;

    color: rgba(255,255,255,.72);

    font-size: 8.5px;
    font-weight: 800;

    letter-spacing: 1.2px;
}

.rqs-hero-card h2 {
    margin: 0 0 9px;

    color: #ffffff;

    font-size: 21px;
    line-height: 1.25;

    font-weight: 800;
}

.rqs-hero-card > p {
    margin: 0;

    color: rgba(255,255,255,.80);

    font-size: 10.5px;
    line-height: 1.65;
}

.rqs-card-line {
    height: 1px;

    margin: 20px 0 14px;

    background: rgba(255,255,255,.17);
}

.rqs-card-feature {
    display: flex;
    align-items: center;

    gap: 9px;

    margin-top: 9px;

    color: rgba(255,255,255,.90);

    font-size: 10px;
}

.rqs-card-feature span {
    width: 19px;
    height: 19px;

    display: flex;
    align-items: center;
    justify-content: center;

    background: #ffffff;

    color: #b00000;

    border-radius: 50%;

    font-size: 9px;
    font-weight: 800;
}


/* =========================================================
   FORMULARIO - FONDO
========================================================= */

.rqs-form-section {
    position: relative;

    padding: 70px 25px 85px;

    background: #f5f5f6;
}

.rqs-form-container {
    max-width: 980px;
    margin: auto;
}


/* =========================================================
   ENCABEZADO FORMULARIO
========================================================= */

.rqs-form-heading {
    margin-bottom: 30px;
    text-align: center;
}

.rqs-form-heading > span {
    display: block;

    margin-bottom: 7px;

    color: #b00000;

    font-size: 9.5px;
    font-weight: 800;

    letter-spacing: 1.4px;
}

.rqs-form-heading h2 {
    margin: 0;

    color: #171717;

    font-size: 32px;
    line-height: 1.2;

    font-weight: 800;
}

.rqs-form-heading p {
    margin: 9px 0 0;

    color: #707070;

    font-size: 11.5px;
    line-height: 1.6;
}

.rqs-form-heading p strong {
    color: #b00000;
}


/* =========================================================
   FORMULARIO
========================================================= */

#rqsFormulario {
    overflow: hidden;

    background: #ffffff;

    border: 1px solid #e7e7e7;
    border-radius: 21px;

    box-shadow:
        0 14px 45px rgba(0,0,0,.06);
}


/* =========================================================
   BLOQUES
========================================================= */

.rqs-form-block {
    padding: 31px 34px;

    border-bottom: 1px solid #ededed;
}

.rqs-block-heading {
    display: flex;
    align-items: center;

    gap: 12px;

    margin-bottom: 23px;
}

.rqs-block-heading > span {
    width: 39px;
    height: 39px;

    display: flex;
    align-items: center;
    justify-content: center;

    color: #ffffff;

    background: #b00000;

    border-radius: 11px;

    font-size: 11px;
    font-weight: 800;
}

.rqs-block-heading small {
    display: block;

    margin-bottom: 2px;

    color: #b00000;

    font-size: 8px;
    font-weight: 800;

    letter-spacing: 1px;
}

.rqs-block-heading h3 {
    margin: 0;

    color: #202020;

    font-size: 17px;
    line-height: 1.25;

    font-weight: 800;
}


/* =========================================================
   CAMPOS
========================================================= */

.rqs-fields-grid {
    display: grid;

    grid-template-columns:
        repeat(2,minmax(0,1fr));

    gap: 18px;
}

.rqs-field {
    display: flex;
    flex-direction: column;

    gap: 7px;
}

.rqs-field-full {
    grid-column: 1 / -1;
}

.rqs-field label {
    color: #303030;

    font-size: 11px;
    font-weight: 700;
}

.rqs-field label > span {
    color: #858585;
    font-weight: 400;
}

.rqs-field input,
.rqs-field select,
.rqs-field textarea {
    width: 100%;

    padding: 12px 13px;

    color: #303030;

    background: #fafafa;

    border: 1px solid #dddddf;
    border-radius: 9px;

    outline: none;

    font-family: "Poppins",Arial,sans-serif;

    font-size: 11.5px;

    transition:
        border-color .2s ease,
        background .2s ease,
        box-shadow .2s ease;
}

.rqs-field input,
.rqs-field select {
    min-height: 44px;
}

.rqs-field textarea {
    min-height: 145px;

    line-height: 1.6;

    resize: vertical;
}

.rqs-field input:focus,
.rqs-field select:focus,
.rqs-field textarea:focus {
    background: #ffffff;

    border-color: #b00000;

    box-shadow:
        0 0 0 3px rgba(176,0,0,.055);
}

.rqs-field input::placeholder,
.rqs-field textarea::placeholder {
    color: #9b9b9b;
}

.rqs-field-help {
    color: #8a8a8a;

    font-size: 9.5px;
    line-height: 1.5;
}


/* =========================================================
   TEXTAREA
========================================================= */

.rqs-textarea-footer {
    display: flex;

    justify-content: space-between;

    gap: 15px;
}

.rqs-textarea-footer small {
    color: #8a8a8a;

    font-size: 9.5px;
    line-height: 1.5;
}

.rqs-textarea-footer span {
    flex-shrink: 0;

    color: #999;

    font-size: 9px;
}


/* =========================================================
   ARCHIVO
========================================================= */

.rqs-file-input {
    position: absolute !important;

    width: 1px !important;
    height: 1px !important;

    opacity: 0;

    overflow: hidden;
}

.rqs-upload {
    min-height: 75px;

    display: flex !important;

    align-items: center;

    gap: 13px;

    padding: 13px 15px;

    background: #fafafa;

    border: 1px dashed #d5d5d5;
    border-radius: 11px;

    cursor: pointer;

    transition: .2s ease;
}

.rqs-upload:hover {
    background: #fff7f7;

    border-color: #c96b6b;
}

.rqs-upload-icon {
    flex: 0 0 39px;

    width: 39px;
    height: 39px;

    display: flex;

    align-items: center;
    justify-content: center;

    background: #fff0f0;

    border-radius: 10px;
}

.rqs-upload-icon svg {
    width: 19px;
    height: 19px;

    fill: none;

    stroke: #b00000;
    stroke-width: 1.8;

    stroke-linecap: round;
    stroke-linejoin: round;
}

.rqs-upload-text {
    flex: 1;
}

.rqs-upload-text strong {
    display: block;

    margin-bottom: 3px;

    color: #303030;

    font-size: 10.5px;
}

.rqs-upload-text span {
    display: block;

    color: #858585;

    font-size: 9.5px;

    word-break: break-word;
}

.rqs-upload-button {
    padding: 8px 12px;

    color: #b00000;

    background: #ffffff;

    border: 1px solid #e2caca;
    border-radius: 7px;

    font-size: 9.5px;
    font-weight: 700;
}


/* =========================================================
   INFORMACIÓN IMPORTANTE
========================================================= */

.rqs-important {
    margin: 28px 34px 0;

    padding: 20px;

    display: flex;

    align-items: flex-start;

    gap: 15px;

    background:
        linear-gradient(
            135deg,
            #fff8f8,
            #fff
        );

    border: 1px solid #eedddd;
    border-radius: 13px;
}

.rqs-important-icon {
    flex: 0 0 39px;

    width: 39px;
    height: 39px;

    display: flex;

    align-items: center;
    justify-content: center;

    background: #fff0f0;

    border-radius: 10px;
}

.rqs-important-icon svg {
    width: 20px;
    height: 20px;

    fill: none;

    stroke: #b00000;
    stroke-width: 1.8;

    stroke-linecap: round;
    stroke-linejoin: round;
}

.rqs-important-content > span {
    display: block;

    margin-bottom: 3px;

    color: #b00000;

    font-size: 8.5px;
    font-weight: 800;

    letter-spacing: 1px;
}

.rqs-important-content h3 {
    margin: 0 0 9px;

    color: #242424;

    font-size: 14px;
    font-weight: 800;
}

.rqs-important-content ul {
    margin: 0;
    padding-left: 17px;
}

.rqs-important-content li {
    margin: 5px 0;

    color: #686868;

    font-size: 10px;
    line-height: 1.55;
}


/* =========================================================
   CONSENTIMIENTO
========================================================= */

.rqs-consent {
    margin: 20px 34px 0;

    display: flex;

    align-items: flex-start;

    gap: 10px;

    cursor: pointer;
}

.rqs-consent input {
    position: absolute;
    opacity: 0;
}

.rqs-checkbox {
    flex: 0 0 19px;

    width: 19px;
    height: 19px;

    margin-top: 1px;

    position: relative;

    background: #ffffff;

    border: 1px solid #cfcfcf;
    border-radius: 5px;
}

.rqs-consent input:checked + .rqs-checkbox {
    background: #b00000;
    border-color: #b00000;
}

.rqs-consent input:checked + .rqs-checkbox::after {
    content: "✓";

    position: absolute;

    inset: 0;

    display: flex;

    align-items: center;
    justify-content: center;

    color: #ffffff;

    font-size: 10px;
    font-weight: 800;
}

.rqs-consent p {
    margin: 0;

    color: #686868;

    font-size: 10px;
    line-height: 1.55;
}


/* =========================================================
   ACCIONES
========================================================= */

.rqs-actions {
    margin-top: 23px;

    padding: 20px 34px 28px;

    display: flex;

    align-items: center;
    justify-content: space-between;

    gap: 20px;
}

.rqs-actions-message {
    display: flex;

    align-items: center;

    gap: 8px;

    color: #7b7b7b;

    font-size: 9.5px;
}

.rqs-lock svg {
    width: 16px;
    height: 16px;

    fill: none;

    stroke: #8d8d8d;
    stroke-width: 1.8;

    stroke-linecap: round;
    stroke-linejoin: round;
}


/* =========================================================
   BOTÓN
========================================================= */

.rqs-submit {
    min-width: 185px;

    padding: 12px 17px;

    display: flex;

    align-items: center;
    justify-content: space-between;

    gap: 15px;

    color: #ffffff !important;

    background:
        linear-gradient(
            135deg,
            #b00000,
            #870000
        ) !important;

    border: 0 !important;
    border-radius: 50px;

    font-family: "Poppins",Arial,sans-serif;

    font-size: 10.5px;
    font-weight: 700;

    cursor: pointer;

    box-shadow:
        0 8px 20px rgba(176,0,0,.15);

    transition: .25s ease;
}

.rqs-submit:hover,
.rqs-submit:focus,
.rqs-submit:active {
    color: #ffffff !important;

    background:
        linear-gradient(
            135deg,
            #970000,
            #700000
        ) !important;

    transform: translateY(-2px);
}

.rqs-submit-arrow {
    font-size: 16px;
}

.rqs-submit:disabled {
    opacity: .65;

    cursor: wait;

    transform: none;
}


/* SPINNER */

.rqs-spinner {
    width: 15px;
    height: 15px;

    border: 2px solid rgba(255,255,255,.35);
    border-top-color: #ffffff;

    border-radius: 50%;

    animation:
        rqsSpin .7s linear infinite;
}

@keyframes rqsSpin {
    to {
        transform: rotate(360deg);
    }
}


/* =========================================================
   ESTADO
========================================================= */

.rqs-status {
    display: none;

    margin: 0 34px 27px;

    padding: 11px 13px;

    border-radius: 8px;

    font-size: 10px;
    line-height: 1.5;
}

.rqs-status.error {
    display: block;

    color: #9d001b;

    background: #fff1f3;

    border: 1px solid #f0c9d0;
}


/* =========================================================
   MODAL ÉXITO
========================================================= */

.rqs-success-modal {
    position: fixed;

    inset: 0;

    z-index: 999999;

    padding: 20px;

    display: flex;

    align-items: center;
    justify-content: center;

    visibility: hidden;

    opacity: 0;

    transition: .25s ease;
}

.rqs-success-modal.active {
    visibility: visible;

    opacity: 1;
}

.rqs-success-overlay {
    position: absolute;

    inset: 0;

    background: rgba(15,10,12,.72);

    backdrop-filter: blur(5px);
}

.rqs-success-box {
    position: relative;

    z-index: 2;

    width: 100%;
    max-width: 470px;

    padding: 33px;

    text-align: center;

    background:
        radial-gradient(
            circle at 100% 0%,
            rgba(176,0,0,.08),
            transparent 30%
        ),
        #ffffff;

    border-radius: 20px;

    box-shadow:
        0 30px 80px rgba(0,0,0,.25);
}

.rqs-success-icon {
    width: 57px;
    height: 57px;

    margin: 0 auto 16px;

    display: flex;

    align-items: center;
    justify-content: center;

    color: #ffffff;

    background:
        linear-gradient(
            135deg,
            #b00000,
            #d51a1a
        );

    border-radius: 50%;

    font-size: 22px;
    font-weight: 800;
}

.rqs-success-label {
    display: block;

    color: #b00000;

    font-size: 8.5px;
    font-weight: 800;

    letter-spacing: 1.2px;
}

.rqs-success-box h2 {
    margin: 6px 0 9px;

    color: #1d1d1d;

    font-size: 23px;
    line-height: 1.25;

    font-weight: 800;
}

.rqs-success-box > p {
    max-width: 370px;

    margin: 0 auto;

    color: #707070;

    font-size: 10.5px;
    line-height: 1.65;
}


/* CÓDIGO */

.rqs-code-box {
    margin: 21px 0;

    padding: 15px;

    background: #fff5f5;

    border: 1px dashed #dca5a5;
    border-radius: 11px;
}

.rqs-code-box span {
    display: block;

    margin-bottom: 4px;

    color: #8d6060;

    font-size: 8px;
    font-weight: 800;

    letter-spacing: 1px;
}

.rqs-code-box strong {
    display: block;

    color: #b00000;

    font-size: 20px;

    font-weight: 800;

    letter-spacing: .5px;
}

.rqs-success-small {
    font-size: 9.5px !important;
}


/* BOTÓN FINAL */

.rqs-success-close {
    min-width: 135px;

    margin-top: 20px;

    padding: 11px 17px;

    color: #ffffff !important;

    background: #b00000 !important;

    border: 0 !important;
    border-radius: 50px;

    font-family: "Poppins",Arial,sans-serif;

    font-size: 10px;
    font-weight: 700;

    cursor: pointer;
}

.rqs-success-close span {
    margin-left: 8px;
}


/* =========================================================
   TABLET
========================================================= */

@media (max-width: 850px) {

    .rqs-hero-grid {
        grid-template-columns: 1fr;

        gap: 35px;
    }

    .rqs-hero-card {
        max-width: 520px;
    }

}


/* =========================================================
   MÓVIL
========================================================= */

@media (max-width: 600px) {

    .rqs-container {
        width: calc(100% - 32px);
    }

    .rqs-hero {
        padding:
            27px 0 52px;
    }

    .rqs-breadcrumb {
        margin-bottom: 30px;
    }

    .rqs-hero-content h1 {
        font-size: 31px;
    }

    .rqs-hero-content > p {
        font-size: 12px;
    }

    .rqs-form-section {
        padding:
            50px 15px 65px;
    }

    .rqs-form-heading h2 {
        font-size: 27px;
    }

    .rqs-form-block {
        padding:
            25px 20px;
    }

    .rqs-fields-grid {
        grid-template-columns: 1fr;
    }

    .rqs-field-full {
        grid-column: auto;
    }

    .rqs-upload {
        align-items: flex-start;

        flex-wrap: wrap;
    }

    .rqs-upload-button {
        margin-left: 52px;
    }

    .rqs-important {
        margin:
            22px 20px 0;

        padding: 16px;
    }

    .rqs-consent {
        margin:
            18px 20px 0;
    }

    .rqs-actions {
        padding:
            20px 20px 25px;

        flex-direction: column;

        align-items: stretch;
    }

    .rqs-submit {
        width: 100%;
    }

    .rqs-success-box {
        padding:
            28px 21px;
    }

}/* End custom CSS */